Effective date | 1st September 2023
1. Introduction | Welcome to BITS Lifestyle’s Privacy Policy
Your privacy is of paramount importance to us. This Privacy Policy (“Policy”) outlines the types of information BITS Lifestyle (“We,” “Us,” “Our,” or “the Company”) collects from you (“You,” “Your,” or “User”) and how we use, store, and protect it. This policy is in compliance with the Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data in the United Arab Emirates. By accessing or using any of the Services provided through our websites www.bits-life.style and www.aviobits.si (“Websites”), you agree to comply with and be bound by this Policy.
2. Scope | Coverage of this Policy
This Privacy Policy applies to all interactions you may have with BITS Lifestyle, including but not limited to, the use of our Websites, mobile applications, and any other platforms through which we offer our luxury concierge services. This Policy also applies to any data we may collect through third-party services and platforms.
3. Data Collection Methods | How We Collect Your Data
We collect your data in various ways | Active Collection | Information that you voluntarily provide when registering for an account, making a booking, or interacting with our Services in any way. Passive Collection | Information that is automatically collected when you visit our Websites, such as cookies, log files, and device information.
4. Types of Data Collected | Personal and Non-Personal Data
We collect both personal and non-personal data to offer you a tailored experience. Personal data may include your name, email address, phone number, and payment information. Non-personal data may include browser type, device type, and other data related to your interaction with our Services.
5. Use of Collected Data | Purposes for Data Usage | We use the collected data for various purposes | To provide and improve our Services. | To process transactions and send transactional communications. | To send marketing and promotional materials, subject to your preferences.
6. Data Storage and Security | Security Measures
We employ robust security measures to protect your data. This includes the use of secure servers, firewalls, and encrypted data transmission. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention | We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
7. Third-Party Sharing | When and Why We Share Your Data
We may share your data with third-party service providers for the purpose of providing our Services. This includes payment processors, marketing agencies, and other service providers. We ensure that all third parties comply with this Policy and applicable privacy laws.
8. User Rights and Choices | Your Privacy Rights
You have the right to access, correct, or delete your personal data stored by BITS Lifestyle. You also have the right to opt-out of receiving marketing communications from us. To exercise these rights, you may contact us through the contact details provided on our Websites.
9. Cookies and Tracking Technologies | Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our Websites. Cookies help us understand user behavior, facilitate navigation, and improve the services we offer. By using our Websites, you consent to our use of cookies.
Opting Out | You have the option to manage or disable cookies through your browser settings, although doing so may affect the functionality of our Websites.
10. International Data Transfers | Cross-Border Data Sharing
While BITS Lifestyle primarily operates in Abu Dhabi, UAE, we may transfer your data to other countries for processing or storage. We ensure that all international data transfers are conducted in compliance with applicable privacy laws.
11. Children’s Privacy | Age Limitations
Our Services are not intended for individuals under the age of 18. We do not knowingly collect or store personal data from children under 18. If we become aware of such collection, we will take reasonable steps to delete such information.
12. Updates and Changes to Privacy Policy | Policy Amendments
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on our Websites, and your continued use of our Services constitutes acceptance of these changes.
13. Compliance with Local Laws | Adherence to UAE Laws
This Privacy Policy is designed to be in compliance with the privacy laws and regulations of Abu Dhabi, United Arab Emirates. We are committed to resolving any disputes or complaints concerning your privacy and our collection or use of your personal data.
14. User Consent | Acknowledgment of Policy
By using the Services provided by BITS Lifestyle, you acknowledge that you have read this Privacy Policy, understand it, and agree to be bound by its terms.
15. Data Regulator
The UAE Data Office acts as the federal data regulator in the UAE and is responsible for preparing policies, legislations, and systems for complaints and grievances related to data.
16. Contact Information | Reach Out to Us
For any queries, concerns, or notices regarding your privacy, you may contact us through the contact details provided on our Websites www.bits-life.style and www.aviobits.si.
